Infrastructure support
Maintenance and troubleshooting of your company's technological infrastructure.

Practices

System monitoring and optimization

1
MONITORING AND SUPERVISION OF SYSTEMS
Provide constant monitoring of your clients' systems and networks to proactively detect and resolve problems. This includes monitoring the performance, availability, and security of servers, networks, and other infrastructure components.
2
PREVENTIVE MAINTENANCE.
Performs regular maintenance tasks, such as software updates, security patches, and backups, to ensure optimal functioning of systems. This helps prevent future problems and minimize unplanned downtime.
3
SERVER AND NETWORK ADMINISTRATION.
Provides server and network management services, including configuration, monitoring, troubleshooting, and resource optimization. This may involve managing firewalls, routers, switches, and other network devices.

Virtualization and storage.

1
IMPLEMENTATION AND MANAGEMENT OF VIRTUALIZATION TECHNOLOGIES.
We implement and manage virtualization and storage technologies, such as virtual servers, cloud storage, and network storage systems (NAS). This allows greater efficiency, flexibility and scalability of the infrastructure.

Business continuity and technical support.

1
Capacity planning.
Help your clients evaluate their current and future infrastructure capacity needs and develop plans to meet those demands. This involves analyzing existing resources, projecting growth, and recommending upgrades or expansions.
2
Disaster recovery and business continuity.
Implements disaster recovery solutions and business continuity plans to ensure availability and rapid recovery of systems in the event of outages or disasters. This may include setting up backups and data replication.
3
Technical support and troubleshooting.
Provide technical assistance to your customers to resolve problems and answer questions related to infrastructure. This may involve diagnosing and troubleshooting hardware, software, networking, and system configurations.

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